Velodyne Technologies is committed to meeting customer satisfaction by delivering products of sustained quality, on time and at competitive prices. Our aim is to consistency understand and meet customer’s requirements. We will plan, organize and execute our work for continuous improvement in quality to the satisfaction of our customers’ requirements at all times Working together, we will achieve total customer satisfaction.
At the company level we have structured corporate strategic planning and operational processes and systems. We have a single company-wide collaboration portal to share best practices among projects. Our sales and marketing teams use a single system to capture all information on all clients. Our back office processes are documented and automated where feasible.